Citizenship Interview Could Not Take Place Due to Technical Issue

[Sukhbir Singh]

I have my citizenship interview on May 22 which was not conducted due to the Microsoft technical issue. I was not able to login the virtual interview by using Microsoft. I have not received any email instead an officer called me and IRCC will reschedule. Do I need to send some letter or request email to IRCC?

[Bavneet (Admin)]

If you have technical issues during your scheduled interview and you could not attend your interview. You need to wait for IRCC’s further instructions about the processing of your application. As per the officer said, IRCC will contact you and reschedule the verification interview for a next date.