Medical Examination Mandatory Even Got Status Extend Already

[Baljit]

I got entry extended for my grandparents. Last week, we got a call from your office regarding the approval and medical instructions. Today, we received call from your office that document stating extension has been received by your office. Since we have already received the document, do my grandparents need to appear for medical examination?

[Rajpal (Admin)]

Your grandparents should see a Designated Medical Professional (DMP) as soon as possible to perform their medical examination, in the given specified time. If they think, they have already got their status extended and there is no need to appear for medical examination, they are ignoring the requirements of IRCC. In future, they will face refusals on the basis of non-compliance with the instructions of an officer who extended their status now.